21 Pats on the Back

Last month we had the opportunity to host a large family here at the Holiday Inn Express and Suites, Farmington, NM. Each family member was very kind and we had a great time taking care of them. None of us really thought anything about it—taking care of people is part of our job. So it was a surprise when our corporate office –Lodging Host Hotel Corp.—called and said they had received over 20 “Pat on the Back” cards from one particular family. These cards allow guest to give a “pat on the back”  in the form of a comment to the employee if he or she has noticeable gone above and beyond. Of course, working hard does not always get noticed which is fine—that’s not why we do it. But it definitely made our day to find out that our hard work was noticed and appreciated.  Thank you, Obregon Family, for being so considerate!

Pat on the BackCards 2Cards


Leave a Reply