From a recent guest survey at the Holiday Inn Express in Farmington, New Mexico.
“Fabulous! Most importantly, consistent experience of superb customer service, cleanliness and quality of amenities. ”
Thanks Maribeth Bohley! And thank you to the entire staff that has helped us treat our guests to superior hospitality!
I just wanted to say that my family and I stayed in your hotel (Holiday Inn Express & Suites in Farmington, NM) and was very impressed with the people who were working. The first night we were there, a large group of high school aged kids arrived and made a lot of noise. The staff, even with the craziness, bent over backwards to make out stay better. The hotel was clean and the breakfast area was always full of food, even with all the teenagers. We really felt very welcome there and we will stay there again as we visit that area at least two to three times a year. Thanks.
Chris from CO Nov 2009.
Arrived in town around 10:00 am for a guided fishing trip & asked about checking in early……never thought it would happen…..but was Very Surprised when they said OK…the room was available. Also very helpful with directions. Good breakfast…..Very clean.
I just wanted to thank you for the wonderful service you and your staff provided my family on our recent trip to Farmington.
Your property was clean and attractive, with a beautiful lobby—important for first impressions, and it had the amenities one looks for such as a workout room and a pool. Our room had a microwave, refrigerator, and plenty of space to stretch out—a real plus after being on the road. Housekeeping was friendly and professional and took care of all our needs, but the icing on the cake was your front desk staff; they were always cheerful and very, very helpful. They were extremely gracious to me even when I had the misfortune of getting lost and had to call them for directions on how to get back to the hotel.
My business is presenting seminars for women and I believe that every woman in Farmington will benefit from the information that I have to share, which is why I am currently working on setting up an event in your town. Of course, as soon as I set a date, I will be contacting you for hotel reservations.
Thank you, once again for making our stay a very comfortable and pleasant experience. Please feel free to share this letter with your company.
Yours truly,
Mary Amelia Reyna
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