Staybridge Suites Las Cruces would like to thank our
employees for their hard work and dedication in achieving guest satisfaction scores
above 95% ranking LRUSH number 7 out of 188 throughout North & South
America. There passion & longevity
with the hotel has made this goal achievable.
Congratulations team keep up the good work!
January 8th, 2012Room Revenues Up over $1M in 2011, Service Scores as well
Charlotte Hilchey, Controller for Lodging Host Hotel Corp, announced today that same hotel Room Revenues ended up over One Million Dollars year over year for 2011. “This is the third straight year that Room Revenues for Lodging Host managed hotels have ended up year over year.” she added.
REVPAR, Revenue Per Available Room, for all of the Lodging Host manged portfolio ended up just under 7% according to Kevin P. Hilchey, President of Lodging Host Hotel Corp. “More importantly in 2011 we had a year of Great Guest Service. Our properties received a Gold Award from Marriott at the Residence Inn at the Airport in Albuquerque, our Hampton received a Circle of Excellence award from Hilton and our Staybridge Suites in Las Cruces ended 2011 ranked #13 out of more than 280 Staybridge Suites system wide. Every one of our properties ended 2011 with Guest Service score higher than they started with. This was a personal goal of our General Managers coming out of our General Managers meeting in January of 2011.” Mr. Hilchey reported.
According to Denise Arnold, Corporate Director of Marketing for Lodging Host Hotel Corp “These facts will only continue to allow our Sales people to leverage their efforts again their local market competitors. We expect an excellent 2012!”
December 22nd, 2011Lodging Host adds Silver City NM
Kevin P. Hilchey, President of Lodging Host Hotel Corp, announced today that the company had signed an agreement and would be adding the Holiday Inn Express in Silver City, NM to it’s portfolio of managed hotels. The hotel will be included under management Starting on January 1, 2012.
“We are very happy with this addition for two reasons; it extends our product line in New Mexico and it adds another Express branded hotel to the Lodging Host stable of IHG Branded hotels.” said Denise Arnold, Corporate Director of Marketing for Lodging Host Hotel Corp. “The Express brand is a very strong brand for us. We think it is a great product.”
Mike Scavone, Director of Engineering for Lodging Host, commented that the hotel would be undergoing a license extension that would include a Product Improvement Plan, the addition of rooms and the addition of a pool to the hotel in the near future. While the exact number of rooms has not yet been determined, he placed the number at somewhere between 10 and 30 rooms.
“This hotel is a market leader in Silver City and the renovation and addition to the hotel will ensure that it stays so well into the future.” comment Mr. Hilchey.
December 8th, 2011November Continues to Build Momentum
Kevin P. Hilchey, President of Lodging Host Hotel Corp, recently reported that “November results continued to build the momentum that our portfolio of hotels has experienced in 2011.” The company reported results in November that included a porfolio wide increase in Occupancy Percentage of over fifteen (15) points and an increase in Average Daily Rate of more that $5.00 over November of 2010 resulting in a REVPAR increase of almost $22.00 for the month.
“It is always gratifying to grow revenues.” According to Denise Arnold, Corporate Director of Marketing for Lodging Host. “It is especially gratifying to increase occupancy rates and ADR at the same time. I believe that we need to recognize that while the improving economy helps, the committed work of the sales teams at the hotels is the reason for this achievement. The team is much more than just the sales person. While they are the lynch pin, the manager taking advantage of pricing opportunities, the desk clerk upselling and the revenue manager effectively predicting demand all contributed to these kinds of results.
Lodging Host hotels are experiencing a 6.2% increase in REVPAR year to date through the end of December.
October 25th, 2011Drama and Root Beer Floats at Las Cruces Hotel!
Staybridge Suites Las Cruces would like to thank our valued guests & team for a fun-filled evening with Rootbeer Floats and entertainment from Las Cruces High School Drama Club at our Sundowner Reception for the Give Kids The World Foundraiser! Thanks to your generosity we were able to raise $122.00 for the foundation. Team Staybridge Las Cruces is competitively looking to raise the most funds in order to send one of our associates to experience a few days at the Foundation & Disney World!
Give Kids The World is a non-profit organization that exists only to fulfill the wishes of all children with life-threatening illnesses and their families. Get comfortable at Staybridge Suites Las Cruces!
October 24th, 2011Thanks to White Sands Missile Range!
October 17th, 2011Staybridge Suites Las Cruces Freedom Bag
Kim Gibson made a new friend when she stayed at Staybridge Suites Las Cruces for several weeks. When she discovered Josiah Moranville is a Lance Corporal in the US Marine Corps she made a beautiful patriotic hand bag for his mother Vick, the Executive Housekeeper. This is her tribute to show support to the families of all those men & women who have chosen to serve their country in order for us to have freedom.
Staybridge Suites Las Cruces would like to thank our
employees for their hard work and dedication in achieving guest satisfaction
scores above 90% ranking LRUSH number 16 out of 188 throughout North & South America. Their passion & longevity with the hotel
has made this goal achievable. Congratulations team keep up the good work!
September 29th, 2011Here is what Staybridge Suties Las Cruces Guests are saying:
Hello Ben,
My name is Norma Coleman-Miller and my family and I have been
guests at Staybridge Suites Las Cruces a few times in the last
year.
The week of August 12th I was in LC for a family
emergency, I had a brother in CCU. Each day I had to make a decision as to
whether I would stay another day or try to go home to Santa Fe, depending on my
Brother’s progress. Each day, your Wonderful Staff accommodated me in whatever I
needed to help in this decision and give me one less thing to worry about. Your
Kitchen Staff was also very supportive and empathetic, even when my son and I
showed up almost too late for breakfast.
My Brother’s condition seemed to have improved and I was able
to head home on Saturday 17th…of course with Your Staff accommodating
me once again with a late check out.
However, on Wednesday September 21st, I received
the news that my Brother took his last breath here on this earth and went to be
with the Lord.
I was back in LC on Thursday, this time with the rest of my
Children and my Husband.
When I walked into my suite on Thursday, it almost felt like
home, it has become so familiar.
My Husband and I want you to know how absolutely wonderful
Your Staff is. From Housekeeping, taking care of our rooms at whatever time we
were gone to the hospital, funeral services, or whatever task we had; to your
Front Desk, especially Michelle and Melissa; to your Kitchen Staff. They were
all fantastic! Incidentally, your lady that works the kitchen in the morning (I
wish I could remember her name) helped us also one morning when my Husband
slipped in some water tracked in by some children coming from the pool. She
actually went and spoke to the children the next day when they tracked water in
the hall again. I thought that was very commendable and responsible of
her.
Whatever you are doing, Ben Buchanan, to bring together such
a great team at Staybridge Suites Las Cruces…Keep On Doing It…because it
works!!
Sincerely…The Millers.
p.s. The cards you and your staff left for us were a really
nice touch, also.
