Back in late 2009 at the semi-annual management meeting for the company, the General Managers of the hotels listened to a presentation by Charisse Hilchey about charity options. Many of the employees of the company have requested that the company pick an appropriate charitable organization for the company to support.
In July Lodging Host Hotel Corp entered into a contract with “Clean the World” for a test property, The Holiday Inn Express in Marshall, TX. Clean the World collects used soap, shampoo and lotion products to be reprocessed and distributed at no cost in third world countries to needy people. The managers liked this charity because it accomplished a number of goals at one time:
- It allowed the employees to reach out to those in need
- It allowed the hotel to be more “Green” as it will take hundreds of pounds, per hotel, of hazardous materials out of landfills
- It was a program that all of the employees in the hotel could participate in
- There was little to no operational cost to the hotel outside of a small amount of time actually used in the recycling effort
Louis C. Christian III, General Manager of the Holiday Inn Express in Marshall, TX, discussed the charity with his employees and volunteered to be the test hotel for the program. The test program will run until Fall of 2010 when the General Managers will be able to, at their Fall meeting, review the results of the test and determine if this is the charitable program company would like to adopt.
Albuquerque NM, Alexandria VA, Austin TX, Bartlesville OK, Farmington NM, Galveston TX, Hamilton TX, Hillsboro TX, La Porte TX, Las Cruces NM, Livingston TX II, Lodging Host, Marshall TX, Port Aransas TX, Round Rock TX
Lodging Host, seven years ago, was one of the first hotel management companies to adapt to on-line access for clients’ records. This technology, while challenging at first to some, quickly became very popular with clients.
Through a secure server, clients are able to access all of their hotels up to date and sometimes up to the minute information. Revenues, deposits, contracts, property tax information, financial reports, franchise reports and inspections are just some of the information available to Lodging Host’s clients and their CPAs. But as with any technology, as it becomes more popular and more flexible, more and more demands are put on it. This requires additional storage space, ever larger programs requiring more memory and greater speeds.
So recently Lodging Host installed a complete new computer server system. Don’t worry though, it all still works the same. Just as easy as before.
But lets not forget to be green! We did not dispose of the old system but reconfigured it to be the back up system for the new one!
Albuquerque NM, Alexandria VA, Austin TX, Bartlesville OK, Farmington NM, Galveston TX, Hamilton TX, Hillsboro TX, La Porte TX, Las Cruces NM, Livingston TX I, Livingston TX II, Lodging Host, Marshall TX, Port Aransas TX, Round Rock TX, Uncategorized
The Hotel Phillips was a majestic hotel in it’s day. With almost 40 years of service to the Bartlesville Community the Hotel Phillips celebrated its last day on June 9th 2010. Owned by Conoco Phillips Petrolium company, the hotel for many years provided the Full Service hotel option for travelers to Bartlesville and the only downtown hotel. Time finally tooks its toll on the hotel. Renovated many times during its years of service, it was no longer able to remain competitive in times of changing guest preferences and technology updates.
In just the style of a Southern Lady, all of the hotels surplus food was donated to a local homeless shelter. Plans are to reopen the building as an Assisted Living facility in the near future.
Replaced by a smaller, new, latest generation HIlton Garden Inn opened on June 9th, 2010 the hotel was retired. Many will miss it majestic presents.
This Spring Break has been awesome with all the events The Plantation Suites has put together, The Sandman (Chip Cooper) was here building sand castles with our guests and making memorable moments for us here at The Plantation Suites and the family who participated in these events. This weekend is the last Spring Break… weekend to enjoy yourself before you go back to work or school. The weather is beautiful and the beaches are ready for you to relax in the sun.
In the Texas Real Estate Business cover story for the magazines December edition, Kevin P. Hilchey, President and CEO of Lodging Host Hotel Corp was interviewed about the state of the Hospitality Industry in the State of Texas.
To see the full interview go to: http://www.texasrebusiness.com/articles/DEC09/feature1.html
Hampton Hotels, the international brand of more than 1,600 mid-priced Hampton Inn® and Hampton Inn & Suites® hotels, has honored Janice Premont, housekeeper, of the Hampton Hotels Hampton Inn & Suites with the company’s Spirit of Hampton Award. This award signifies Premont as a top performer within Hampton Hotels.
Nominated by their peers because of exemplary loyalty, attitude and service, the chosen team member continually exceeds expectations of both customers and fellow team members. Less than one percent of all Hampton Hotels team members internationally receive this honor each year.
Premont was nominated for the award by her peers after proving to be an exceptional role model. “Premont continues to make outstanding contributions to guests and team members, showing great enthusiasm in all areas of her work at the hotel,” said Peggy Franklin. We are proud of her recognition as a Spirit of Hampton Award winner, the company’s most prestigious team member award. Team members like Janice create a welcoming and exceptional experience for guests, and impacts other team members and creates a domino effect of great service. ”
Janice represents the true spirit of Hampton Suites. Employed since February 02, 2009, Janice has always tried to make our work environment more enjoyable on a daily basis for both guests and fellow employees and was active in helping Galveston recover from Hurricane Ike.
Hampton Suites Hotels, which has more than 1600 hotels worldwide, recognizes only a couple of hundred Team Members a year with this honor. As a recipient of the award, she will receive a cash prize of $350, a Spirit Award plaque and lapel pin, and other special recognition throughout their career with the Hilton family of hotels.
Lodging Host Hotel Corp President, Kevin P. Hilchey announced today that effective December 11th 2009 Lodging Host had assumed the management of the Staybridge Suites at the Austin Airport in Austin, Texas. The hotel opened for business earlier in 2009 and houses 161 guest suites.
The Staybridge is the newest hotel at the Austin Airport and offers studio, one bedroom and two bedroom/two bathroom suites, all with full cooking facilities. It also offers complementary breakfast 7 days a week,the brand’s “Sundowner” dinner 3 nights a week, free high speed Internet access, the Bridgemart, meeting space, outdoor pool, exercise facilities, complementary guest use laundry facilities and a sports court.
According to Denise Arnold, Director of Marketing for Lodging Host, “We are proud to add this sixth IHG (InterContinental Hotels Group, parent company of Holiday Inns) product to our portfolio of managed hotels. Lodging Host Hotel Corp has been in business for over 25 years, providing quality property management services to lenders, federal agencies and private owners. This hotel is a superb addition to 14 hotels and we look to provide the Austin Airport Market with the same exceptional guest service that has separated our hotels from our competitors.”
I just wanted to say that my family and I stayed in your hotel (Holiday Inn Express & Suites in Farmington, NM) and was very impressed with the people who were working. The first night we were there, a large group of high school aged kids arrived and made a lot of noise. The staff, even with the craziness, bent over backwards to make out stay better. The hotel was clean and the breakfast area was always full of food, even with all the teenagers. We really felt very welcome there and we will stay there again as we visit that area at least two to three times a year. Thanks.
Chris from CO Nov 2009.
Denise Arnold, Director of Marketing for Lodging Host Hotel Corp, announced today that the company signed a Management Consulting Agreement on the Candlewood Suites in Galveston, Texas. The company also manges the Hampton Inn and Suites in Galveston.
The consulting agreement is not a full management agreement on the hotel, but is meant to satisfy the franchise requirement for professional management supervision while training the existing management and ownership to properly run a franchised hotel. This special product is the second time that Lodging Host Hotel Corp has undertaken this mission in an IHG franchise. The prior time was in a Staybridge Suites in Albuquerque and was successful.
Items stressed during the one year contract are Marketing and Business Plans, raising guest service scores, inventory yield management, business ramp up, human resources issues, hotel operations, extended stay business mix, local company structure. and management company operations and structure.
Many times owners are branching out into multi unit management operations for the first time and are struggling with the growing pains. Other times they are faced with multi brand hotel management for the first time. They do not want to give up day to day management of their hotels but have not developed the in house management expertise to be successful. This product helps them through this transition.
In the month of September 2009 two of the three Hampton Inns run by Lodging Host Hotel Corp, Hampton Inn Hillsboro TX and Hampton Inn Livingston TX ranked #1 and #5 in the state of Texas. This is a fantastic accomplishment by these hotels and is based on Hilton’s SALT scores (Satisfaction and Loyalty Table) based on customer comment cards and Hilton inspections.
In addition, The Hillsboro property won the Hilton 3rd Quarter Hampton Inn Hall of Fame award for being ranked #33 in the entire Hilton system.
