January 7th, 2010Great Hotel!

philljenn - TripAdvisor posting
NM
Jan 5, 2010 | Trip type: Family New

Our family of 6 stayed here with a large group of other family members for a wedding and had a great stay at this hotel. The rooms were spacious and easily slept our 4 kids without being too crowded. The internet coffee room was a special treat that we used day and night to just hang out in. Staff was very helpful and nice. Will stay here again.

January 7th, 2010This was a great stay!

Ultimatetravelking - TripAdvisor post
Chicago, IL
Dec 18, 2009 | Trip type: Business, Solo travel

This hotel is very nice. It has a prime location right off the highway and is next door to a very busy Mexican restaurant. I did not try the restaurant but, the parking lot was full from 5 pm to 8 pm on a weeknight.

About this hotel -

Exceptionally good hot breakfast. Much better than the average Hampton Inn.
The hotel is super clean.
The staff is very friendly and helpful.
They have a good high speed internet connection.
The room was average size but included a refrigerator and microwave.

It is obvious that this property is well managed. This was a great stay!

Lodging Host Hotel Corp President, Kevin P. Hilchey announced today that effective December 11th 2009 Lodging Host had assumed the management of the Staybridge Suites at the Austin Airport in Austin, Texas.  The hotel opened for business earlier in 2009 and houses 161 guest suites. 

The Staybridge is the newest hotel at the Austin Airport and offers studio, one bedroom and two bedroom/two bathroom suites, all with full cooking facilities.  It also offers complementary breakfast 7 days a week,the brand’s “Sundowner” dinner 3 nights a week, free high speed Internet access, the Bridgemart, meeting space, outdoor pool, exercise facilities, complementary guest use laundry facilities and a sports court.

According to Denise Arnold, Director of Marketing for Lodging Host, “We are proud to add this sixth IHG (InterContinental Hotels Group, parent company of Holiday Inns) product to our portfolio of managed hotels.  Lodging Host Hotel Corp has been in business for over 25 years, providing quality property management services to lenders, federal agencies and private owners.  This hotel is a superb addition to 14 hotels and we look to provide the Austin Airport Market with the same exceptional guest service that has separated our hotels from our competitors.”

In the month of September the three Hampton Inns run by Lodging Host, Hampton Inn Hillsboro TX, Hampton Inn Livingston TX and the Hampton Inn in Marble Falls TX ranked #1, #5 and #11 in the state of Texas.  This is a fantastic accomplishment by the three hotels and is based on Hilton’s SALT scores (Satisfaction and Loyalty Table) based on customer comment cards and Hilton inspections.

In addition The Hillsboro property won the Hilton 3rd Quarter Hampton Inn Hall of Fame award being ranked #33 in the entire Hilton system.

September 29th, 2008LHHC hotels hit by Ike

Lodging Host lost three hotels temporarily. Hurricane Ike hit TX and LA on September 12th 2008.  The Comfort Suites in La Porte, TX, the Hampton Inn in Livingston TX and the Holiday Inn Express and Suites in Livingston TX.  In addition the Hampton Inn in Hillsboro TX lost power briefly and the Holiday Inn Express and Suites in Marshall TX lost power for 2 days.

The Holiday Inn Express and Suites in Livingston sustained the most damage with water penetration to all guest rooms and public areas.  It should reopen late in the week of September 29th.  Mike Scavone headed up the efforts for the team.  The LHHC & hotel staff reacted quickly getting generators transported to the site for temporary power.  That provided enough electricity to allow lighting for crews to work, to do water extraction and power fans to lessen the growth of mold.  Outside contractors were secured immediately to replace carpet and padding, replace damaged sheetrock in walls and ceiling, paint and texture effected areas and eradicate mildew.  When power was restored the team was poised to move forward to minimize the loss created by Ike.

The Hampton Inn in Livingston sustained minor roof damages and water penetration only to a couple public space and a few guest rooms.  Again the team quickly moved to minimize damages and take in the remaining guests of the Holiday Inn Express that were displaced by the large amount of damage to that hotel and employee and their families displaced by the storm.  When the hotel got power back a couple of days later, the hotel quickly opened rooms and worked with the City of Livingston to house emergency crews working in the area.  The hotel opened the rest of it’s rooms the week of September 22nd even as repairs proceeded.

The Comfort Suites in La Porte TX was not as fast with power not restored until late in the week of September 22nd and access to the city restricted until early that same week.  The hotel sustained water damages to the first floor mostly due to the rising water.  But again the hotel and LHHC staff moved quickly to get repairs underway and reopened about 30 of their rooms later in the week of September 22nd, even as repairs continued, to provide much needed housing for emergency Utility crews doing repair work in surrounding communities.


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